Shipments and returns
Your order shipment
Simplified Innovation values your business, and we guarantee your order to be free from defect in materials and or workmanship. Simplified Innovation offers a 1 year repair or replace warranty. The determination as to repair or replacement of a unit will be at the sole discretion of Simplified Innovation, Inc.. RMA shipment to Simplified Innovation, Inc. will be the responsibility of the customer, while return shipment will be provided at no charge via ground shipping. Expedited return shipping will be at the customer’s expense.
All RMA units must be assigned a RMA number by Simplified Innovation, Inc., and a Simplified Innovation, Inc. RMA form must be included with the shipment..